Return Policy


Please note that all cosmetic items are non-refundable unless deemed faulty due to hygiene reasons.  

Request for return on accessories must be done within 10 days of purchase.

To make a request please email sales@luxevacosmetics.com.au with your name, order number and reason for return. We will respond to you within 1-2 business days with the return address. Please note that return shipping costs will be at your own expense as shipping on your original order is non-refundable.
Once we receive your return and accept the condition of the products your refund will be processed to your original payment method.
Please note that if your items are no longer in their original condition, due to hygiene reasons your request for return will be declined.